Shipping policy
Australian Shipping & Delivery method
All orders are shipped using Australia Post.
Shipping Options
We offer Free Standard Delivery for Australia, and you can upgrade to Express delivery during the checkout.
- Free delivery on orders over $ 50 AUD
- Free express for orders over $100 AUD
- Flat rate $ 10 AUD on orders under $ 50 AUD
- Upgrade to Express +$ 4.0 AUD
Delivery timeframes
Order despatched within 24-48 hours. Once we despatch your order you will receive an email with order tracking details.
Once you have received your shipping notification, most orders will be delivered within 2-8 business days. We always strive to ensure on-time delivery, but there may be instances when packages may be delivered past the estimated delivery timeframe.
Sale periods
Due to increased demand, especially during Black Friday, Christmas and Boxing Day, please note that slight delays in processing may occur on your order. We appreciate your understanding and patience during this busy time.
Free shipping promotions
Terms and Conditions: Free shipping promotions are limited time only promotions, applicable on orders over the stated value. Offer available until 11:59pm AEST on the end date of the promotion. Free shipping promotions are only applicable to orders delivered to an Australian delivery address and exclude orders with a delivery address outside of Australia.
Where do you ship packages from?
All our products will be shipped from Tasmania, Australia.
HAPPY SHOPPING!
L'PHAY x